Digital Growth Strategy
2025
Multi-platform digital growth strategy for Bethesda Bagel
A full digital plan for Bethesda Bagels, an established DMV bagel shop (est. 1982): a PageSpeed & Semrush audit, high-intent Google Search, dayparted Meta/Snapchat social, and a LinkedIn catering play — each channel matched to a distinct buyer, plus A/B tests and a GA4 measurement framework. (MKTG-663 Digital Marketing, American University.)
8.2%
Search CTR · $0.28 CPC
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Ops Analytics
2025–26
Samsung Process Innovation: KPI dashboards & AI automation
Built the team's first KPI-tracking dashboard and surfaced a compliance-review gap no one had measured precisely, then drove it down. Led an AI-tool rollout that automated report generation and let non-technical staff self-serve, protecting continuity ahead of Samsung's Texas relocation.
+40%
Onboarding cycle time
Full-Funnel Campaign · Academic
2024
AWAY luggage: full-funnel campaign concept
Graduate coursework at American University: a full-funnel concept for AWAY luggage. The insight from MRI-Simmons data in Tableau — among Asian consumers, women already prefer AWAY (index 115 vs 90) but men lean Rimowa (84 vs 111) — set the target: young Asian millennial men. Allocated a $1M budget across YouTube, Instagram, and LinkedIn with a KPI mapped to each funnel stage.
84→111
Male index gap to close
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Client Consulting
2024
Smithsonian NMNH: reaching community-college students
Graduate marketing consulting project for the Smithsonian National Museum of Natural History. My team owned the community-college segment: I ran the environmental analysis and primary research, analyzed it in SPSS and Tableau, and built a segmentation, targeting, and brand-positioning strategy around the pillar the audience wasn't feeling — accessibility.
18–24
Undergraduate target
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Predictive Analytics · Forecasting
2024
Product diffusion forecast: Bass model on iPod
Reconstructed 13 years of iPod unit sales from Apple's 10-K and 10-Q filings, fit a Bass diffusion model via regression to estimate market potential and the innovation/imitation coefficients, forecast sales through 2025, and characterized life-cycle and Q1 holiday seasonality, with time-series and ML alternatives recommended for sharper forecasts.
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